Voice your opinion today and hear what 2 customers have already said. Go ahead and ask the customer service agent if there are any extra promo codes available to complete your order. 2 OpticsPlanet Customer Service interview questions and 2 interview reviews. Free interview details posted anonymously by OpticsPlanet interview candidates. On a Saturday at 2:45 PM I placed an online order with OpticsPlanet. Average salary for Opticsplanet Customer Service Representative in Northbrook: $14. Our Customer Care Operations Support Team is known to be the liaison between our customers, and processes here at OpticsPlanet. OpticsPlanet ranks 85th among Outdoor Equipment sites. Thank goodness the transaction was backed by Amazon. Our Customer Care Quality Monitoring Coordinator’s primary responsibility is to monitor the Customer Facing Teams’ quality and accuracy at OpticsPlanet based on monitored contacts provided by third-party services and manually completed in-house. Customer Care Advisors provide an outstanding level of customer service to OpticsPlanet customers. Ordered a Mark 4 that and they supposedly had 6 in stock. 15% Off. Unbiased look at Optics Planet. 60 minutes later, I realized I placed the order for the incorrect item. From the way it started, to the business model, to the people who work here. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Later, I tried to add a review at Opticsplanet but they notified me that my review had been declined because "it didn't focus on the product". Again, we deeply apologize for any inconvenience caused by this issue. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. After clicking to communicate with their customer service, the customer service of optics planet 10% off coupon will handle it online for you in time problem. great customer support - I will be back again! Get to know your customers. About OpticsPlanet; GearExpert Blog; How-to Guides; … Join the 325 people who’ve already reviewed Opticsplanet. Based on 2 salaries posted anonymously by Opticsplanet Customer Service … To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. 91 OpticsPlanet reviews. Expire Soon 18 used. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Order status was "IN STOCK" said 3-5 days to ship. 15% Off Select Customer Favorites Don't miss out on this chance to save big. Customer Service. Unmatched Shopping Experience; Free Shipping ; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Everyone has a job and you’re expected to get it done. OpticsPlanet.com Coupon: 15% Off Select Gear Items Surround yourself with a world of happiness … 1Reach out To Customer Service - While shopping on the OpticsPlanet.com site, click the lower right-hand box for the chat to customer service. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. Do you agree with OpticsPlanet's TrustScore? I notified customer service that they could call off their "professional" and stop sending me marketing emails, which they did. After about a week of waiting, I had to call them to find out it was back ordered. OpticsPlanet has a consumer rating of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied with their purchases. Optics Planet took no ownership and just refered me back to Amazon. Join the 137 people who’ve already reviewed Opticsplanet. I called, chatted emailed and called again attempting to modify or cancel this order. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Enjoy great savings when you use Optics Planet promo codes today. OpticsPlanet.com Coupon: 15% Off Select Gear Items. For some, this kind of responsibility is off-putting. Share. | Read 21-40 Reviews out of 137 Get Code 15. Pathetic service and even worse customer service!!! A free inside look at company reviews and salaries posted anonymously by employees. Your experience can help others make better choices. You can also contact Optics Planet through their social media pages. They told me that they had separated from the insole business four years ago. Categories ... very fast shipping that is free. I called every month and the typical response from the customer service rep was, "It should be here by the end of the month." We have forwarded your complaint over to the customer service management staff for future training opportunities. You can contact Optics Planet via their customer service contact page. They gave … Minimum 4 years’ work experience in a sales and/or customer service position. Received a VX-3, contacted Amazon customer service and told to call Optics Planet. This is when I found out that there is no Thermacell customer service. After I ordered my monocular, with the free 2 day shipping, I was looking forward to soon receiving my product. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. (2 reviews) Is OpticsPlanet your company? I ordered a product on October 26th. If you … I was pleased to find a black Leica 8x20 monocular at a price that was about $40 less than I could find elsewhere. Reply. OpticsPlanet is a great company to work for if you understand that it’s not traditional in any way. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. … 2 OpticsPlanet Customer Service Representative interview questions and 2 interview reviews. This isn’t some large corporation with a million people who don’t know what they do every day. Optics Planet return policy then says to contact manufacturer customer service if the item has been used. Your experience can help others make better choices. Unbiased look at Optics Planet. 10 days … They are no longer in business. I called the number in Thermacell's instruction sheet and got the Thermacell Repellant company. | Read 281-300 Reviews out of 325 I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. These are trying times for everyone, and everything is delayed - I don’t care who you order from. Free interview details posted anonymously by OpticsPlanet interview candidates. Customer Service. I ordered some Eotech optics from OpticsPlanet back in Oct. 2012. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. Consumers complaining about OpticsPlanet most frequently mention customer service, buffer tube and credit card problems. Useful. Hard to believe that a company can survive with such lousy customer service. Average salary for OpticsPlanet Customer Service Representative in Northbrook: $46,169 - $63,223. A free inside look at company reviews and salaries posted anonymously by employees. Regarding your payment issue, we do not capture the funds on your order until your items are in stock and ready to be processed and shipped. Then started the next 8 months of lies, lies, and more lies. Bought through Amazon Prime but Optics Planet, Inc. was the shipper. Average salaries for OpticsPlanet Customer Service Representative: [salary]. Please try reaching out to us directly at care@opticsplanet.com. 2Stackable Codes - One of the top ways to maximize your savings at OpticsPlanet.com, is to … 1 OpticsPlanet reviews. We have forwarded your complaint over to the customer service management staff for future training opportunities. Sale . Here are their social … To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. Unmatched Shopping Experience; Free Shipping; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. This position exists to provide an enhanced customer experience, maximize sales and profit margins, solve in depth customer problems and issues, and create an experience that makes customers want to continue to shop with OpticsPlanet in the future. OpticsPlanet.com Shopping Tips. Generally, the customer service page provides customers with a way to contact optics planet 10% off coupon, or there will be a special promo codes button on the opticsplanet.com page. Our team members primary responsibility is to support our internal Operations within our Customer Care and Operational teams by identifying order discrepancies and following up in a timely matter. About OpticsPlanet; GearExpert Blog; How-to Guides ; … OpticsPlanet salary trends based on salaries posted anonymously by OpticsPlanet employees. Simply claim your company now. OpticsPlanet NON existing Customer Service. I was impressed by the Optics Planet website. Experience in an ecommerce or call center environment preferred. Discover incredible discounts at Optics Planet. I was skeptical, now very pleased with service. Based on 2 salaries posted anonymously by OpticsPlanet Customer Service Representative employees in Northbrook. Show reviews in all languages. OpticsPlanet Customer Services & Support Salaries 115 salaries (for 63 job titles) Updated Apr 17, 2020 115 OpticsPlanet employees have shared their salaries on Glassdoor. 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